Your systems. Every customer channel. One connected business. Equiviq unifies customer conversations and operational context so sales, support, IT, and operations can respond efficiently together.
Every channel. Every department. One connected conversation.
However prospects and customers contact you—email, web chat, SMS, RCS, Apple Messages for Business, Facebook, Instagram, or WhatsApp—Equiviq integrates, normalizes, and aggregates the interactions so your departments can respond effectively and efficiently with shared context.
A bigger business shouldn’t mean a blurrier picture.
New companies bring new systems, teams, and ways of working. Equiviq gives you a shared operational foundation without making every system migration a day-one requirement.
Equiviq is a unified operations platform that connects organizations, people, assets, work, services, and knowledge. It integrates with existing systems to give operations and IT leaders a shared view of the business.
Do we need to replace our existing systems?+
Equiviq is designed to connect your existing systems of record. Your deployment plan identifies what remains authoritative in each source and how that information supports shared workflows in Equiviq.
Is Equiviq only for IT teams?+
No. Equiviq began with IT service management and extends the same connected foundation to operations, customer support, facilities, and other departments.
Can Equiviq run on our own infrastructure?+
Yes. Equiviq Cloud is the managed deployment option. Equiviq Core runs on infrastructure your organization provides and manages, for environments with specific hosting and control requirements.
Your next chapter starts here
Everything your business needs. Finally, connected.
Bring your systems, your teams, and your toughest handoffs. We’ll show you a clearer way forward.
One connected conversationIntegrate · Normalize · Aggregate