One service structure
Organize shared and company-specific services in a tree that reflects how the business works.
Platform / Service catalog
Make “who handles this?” a solved problem.
Define your services and their ownership so requests can reach the right team with fewer handoffs.
Northstar Group Example workspaceN
YOUR OPERATION, IN CONTEXT
All business units⌄Connected operations
People & relationshipsShared context
Connected assetsShared context
Work & servicesShared context
Work across departmentsVisibility across the whole chain
ITOperationsSupport
Connected service context
OrganizationNorthstar Group↗
First point of contactService operations↗
Supporting assetsInfrastructure↗
Related knowledgeOperational guides↗
Work in motionOwnershipProgress
New site onboardingIT & OperationsIn progress
Customer service requestCustomer supportAssigned
Network service reviewInfrastructureReview
Built around the way you work
The context you need. Where you need it.
Ownership that stays connected
Inherit ownership from parent services or define an ordered matrix for internal teams, external organizations, and manufacturers.
Clear escalation paths
Identify the first point of contact and the teams or partners involved as work progresses.
Your next chapter starts hereEverything your business needs.
Every Cloud and Core purchase. 60-day money-back guarantee.
Everything your business needs.
Finally, connected.
Bring your systems, your teams, and your toughest handoffs. We’ll show you a clearer way forward.
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